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Terms and guarantees of Bini Hotels

Processing your reservation throughout website web www.binihotels.com, implies clients’ total agreement of all of our general Terms and Conditions. These form part of your reservation and are subject to all current legislation.

Reservations and refunds

Your reservation must be completed by lodging a deposit via secure payment by credit card, PayPal or a bank transfer. The amount required is shown on the payment page, and your booking is not confirmed until this deposit is made. The balance of the payment should be made in accordance with the conditions set out in each establishment and, if this is not satisfied, the reservation is considered null and void as specified in the conditions in our cancellation section. Clients will receive details of their reservation by email.  

Deposits

Binihotels has different deposit systems depending on accommodation type when you reserve. All deposits to confirm a reservation are paid when formalising the reservation.

For our hotels S'Engolidor and S'Estil·let, we require 30% of the total amount on formalising the reservation, with the balance to be paid during your stay at the hotel.

For the apartments Es Canutells, we require 30% of the total amount on formalising the reservation, with the balance to be paid one week before your arrival.

For Finca Llucalari Nou, we require a 30% non-refundable deposit of the total amount on formalising the reservation, with the balance to be paid 30 days before your arrival.

 

Responsibility of client

On making the reservation, clients are fully and solely responsible for providing accurate details. In the event of supplying proven inaccurate information, this may result in the reservation being cancelled.

Cancellations

Clients have the right to waiver requested or contracted services at any given time, with a refund of the amount paid as a deposit. However, they should pay a compensation fee to the tourist establishment in question under the following circumstances:

  • Cancellation 30 days or more before the arrival date. 100% refund of deposit.
  • Cancellation between 30 and 21 days before the arrival date. 75% refund of deposit.
  • Cancellation between 21 and 7 days before the arrival date. 50% refund of deposit.
  • Cancellation 7 days or less before the arrival date. 0% refund of deposit.

At Finca Llucalari Nou, the deposit in NON-refundable, and therefore the previously described cancellation conditions do not apply.